Privacy Policy.

1. Introduction

This document sets out the Privacy Policy of Find the Vibe Pty Ltd (ABN [insert]) (referred to in this privacy policy as ‘Find the Vibe’, ‘we’, ‘us’, or ‘our’).

We take our privacy obligations seriously and we’ve created this privacy policy to explain how we store, maintain, use and disclose personal information.

We are committed to preventing serious invasions of privacy and ensuring the protection of your personal information, so you can contact us using the details below if you have any questions or concerns.

By providing personal information to us, you consent to our storage, maintenance, use and disclosure of personal information in accordance with this privacy policy.

We may change this privacy policy from time to time by posting an updated copy on our website at https://findthevibeapp.com.au/privacy/. We encourage you to check our website regularly to ensure that you are aware of our most current privacy policy.

2. Types of personal information we collect

The personal information we collect may include the following:

1. display name or alias (users can choose any name and do not need to use their real name);
2. email address and password for authentication;
3. age bracket;
4. occupation category (selected from a predefined list);
5. gender;
6. approximate location (used to show distance to venues and restrict use to the Sydney metro area, we do not store precise GPS coordinates);
7. check-in history and vibe ratings (including which venues you have checked into and when, and any live “vibe” ratings you submit);
8. device data, cookies and analytics information such as device type, IP address, browser type, pages visited, time spent on pages and actions taken on the platform;
9. push notification subscription identifiers (for example, via OneSignal); and
10. any other information you provide to us in connection with your use of Find the Vibe.

3. Personal information of minors

We do not intentionally allow individuals under 18 years old to create an account or use Find the Vibe. Our platform is designed for adults who are legally allowed to enter licensed venues. If we become aware that someone under 18 has created an account or provided personal information, we will take reasonable steps to delete that account and any associated personal information.

Parents or guardians who believe their child has used Find the Vibe may contact us using the details below.

4. How we collect personal information

We may collect personal information either directly from you, or from third parties, including where you:

1. when you create an account or sign up through our web app at www.findthevibeapp.com.au;
2. when you complete your onboarding profile and choose your age bracket, occupation category and gender;
3. when you use the app, including checking into venues, submitting vibe ratings and searching for venues;
4. when you allow us to access your device location (via your browser settings), which we use to calculate distance to venues and restrict use to the Sydney metro area;
5. when you interact with our platform and related services, including through standard web analytics tools and cookies; and
6. when you subscribe to push notifications or interact with third-party services we use to run the platform (for example, authentication and push notification providers).

We may also collect personal information from you when you use or access our website or our social media pages. This may be done through use of web analytics tools, ‘cookies’ or other similar tracking technologies that allow us to track and analyse your website usage. Cookies are small files that store information on your computer, mobile phone or other device and enable and allow the creator of the cookie to identify when you visit different websites. If you do not wish information to be stored as a cookie, you can disable cookies in your web browser.

We may use analytics providers (such as Google Analytics) to help us understand how users interact with Find the Vibe so we can improve our features and performance. To find out more see How Google uses data when you use our partners’ sites or apps.

5. Use of your personal information

We collect and use personal information for the following purposes:

1. to operate and provide the Find the Vibe platform, including displaying anonymised crowd data (such as age bracket, occupation and gender breakdowns) at venues;
2. to create and manage your account, authenticate you when you log in and maintain your profile settings;
3. to personalise your experience, for example by showing venues that are relevant to your approximate location and preferences;
4. to send you push notifications and alerts where you have opted in (for example, when people matching your selected age bracket and occupation check into nearby venues);
5. to validate and approve venues (including using Google Places or similar services to verify venue details);
6. to monitor, maintain and improve the app, including understanding how users interact with features and troubleshooting technical issues;
7. to maintain the safety and integrity of the platform, including detecting misuse, fake venues or inappropriate behaviour;
8. to administer and manage our relationship with you, including responding to your enquiries; and
9. in the future, to provide aggregated, anonymised trend data to venues or brands (for example, peak visit times and demographic trends by suburb), however we will not sell or share personally identifiable information or individual email addresses for this purpose.

6. Disclosure of your personal information

We may disclose your personal information to third parties in the following circumstances:

1. our service providers who help us operate Find the Vibe, including hosting, authentication, analytics and push notification providers (for example, Supabase for authentication, OneSignal for push notifications and analytics providers such as Google Analytics);
2. to map and location providers such as Google Places, when we validate venue details or display venue information in the app;
3. where required by law, a court order or a request from a government authority; and
4. with your consent, or where you direct us to share information in a particular way.

When we share information with venues or brands, it will be in aggregated, anonymised form only (for example, statistical insights about peak times and demographic trends by suburb) and will not include personally identifiable information about individual users.

Some of the third parties we work with may be located outside Australia. Where we disclose personal information overseas, we will take reasonable steps to ensure that the recipient handles that information in a way that is consistent with this privacy policy and applicable privacy laws.

7. Security

We take reasonable steps to ensure your personal information is secure and protected from misuse or unauthorised access. Our information technology systems are password protected, and we use a range of administrative and technical measures to protect these systems. However, we cannot guarantee the security of your personal information. Where we use third-party providers to store or process personal information, we take reasonable steps to ensure they apply appropriate security standards.

8. Links

Our website and app may contain links to other websites or app store listings. Those links are provided for convenience and may not remain current or be maintained. We are not responsible for the privacy practices of those linked sites or stores and we suggest you review their privacy policies before using them.

9. Requesting access or correcting your personal information

If you wish to request access to the personal information we hold about you, please contact us using the contact details set out below including your name and contact details. We may need to verify your identity before providing you with your personal information. In some cases, we may be unable to provide you with access to all your personal information and where this occurs, we will explain why. We will deal with all requests for access to personal information within a reasonable timeframe.

If you think that any personal information we hold about you is inaccurate, please contact us using the contact details set out below and we will take reasonable steps to ensure that it is corrected.

10. Complaints

If you wish to complain about how we handle your personal information or believe your privacy has been seriously invaded, please contact us using the details provided below with your name and contact details. We will investigate your complaint promptly and respond within a reasonable timeframe.

11. Contact us

For further information about our privacy policy or practices, or to access or correct your personal information, or make a complaint, please contact us using the details set out below:

Name: The Team at Find the Vibe
Email: hello@findthevibeapp.com.au

Our Privacy Policy was last updated on 28 May 2026.